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zactrack Documentation

Upgrade zactrack PRO devices from V4 to V5

Here is a step by step guide on how to upgrade the Tracking Server of zactrack PRO from Version 4 to Version 5

Server Upgrade

Swap the SSD harddrive

  1. Disconnect the power cord of the zactrack PRO server

  2. Swap out the SSD harddrive

  3. Open the zactrack PRO server

    IMG_5401.JPG

Tip

Label the old SSD as Version 4 and store it safely!

Upgrade the Memory (RAM) to 16 GB

  1. Disconnect the power cord of the zactrack PRO server

  2. Open the zactrack PRO server

  3. Remove the existing memory module

    Press down on the clips on the sides of each module, the clip mechanism will push the memory module up. You can then pull the module out completely.

    IMG_5402.JPG

  4. Install memory

    Holding the modules along the edges, align the notches on the module with the ridge in the slot, then apply even pressure and firmly press the module in.

    IMG_5403.JPG

  5. Close the server case

  6. Plug in the power cable

Anchor Upgrade

  1. Make sure you have accomplished the Server Upgrade successfully

  2. Connect all your anchors to the zacNET Network

  3. Connect your Tablet to the zacNET or Lighting network

  4. Open the zactrack APP

  5. Download the newest tablet application from the server, install and open the new zactrack APP

    Note

    In this state your anchors won't connect to your server automatically yet!

    Screenshot_20240126_092711_zactrack_3.jpg

  6. Go to System Settings and Advanced ...

  7. Tap Device Settings

  8. Define used Anchors

    1. If you have a running showfile with your Anchors in use

      Tap on the three dots menu and Auto Add All From Show

    2. If you don't have a running showfile with your Anchors in use

      Tap on the green + and define your anchors manually

    Screenshot_20240126_092742_zactrack_3.jpg

  9. Tap Save and Save again to update the Device Settings

  10. Go to Tracking Server and tap on Open Web Interface

  11. Login to the Kinexon Control Center with enclosed credentials

  12. Go to Device Management and Apply all updates

    Bildschirmfoto_2024-01-26_um_09_30_21.png

    Note

    All connected anchors will upgrade their Firmware reboot automatically! Please do not disconnect the anchors while upgrading!

  13. All anchors now show up within the zactrack APP

    Note

    All anchors will flash blue after a successful upgrade of the server and the anchors!

Tracker Upgrade

  1. Make sure you have accomplished the Server Upgrade successfully

  2. Make sure you have accomplished the Anchor Upgrade successfully

  3. Define used Trackers

    1. If you have a running showfile with your Trackers in use

      Tap on the three dots menu and Auto Add All From Show

    2. If you don't have a running showfile with your Trackers in use

      Tap on the green + and define them manually

    Screenshot_20240126_092751_zactrack_3.jpg

  4. Tap Save and Save again to update the Device Settings

  5. Login to the Kinexon Control Center with enclosed credentials

  6. Go to Device Management and Sensors and UWB Deployment

    Bildschirmfoto_2024-01-26_um_09_39_38.png

  7. Tap on the small white arrow and Update sensors via broadcast

    Bildschirmfoto_2024-01-26_um_09_46_37.png

    Note

    Make sure your Trackers are inside a powered charging station close to you and a connected anchor.

    The new upgrade firmware will be sent over UWB from this anchor to the trackers!

    Only do 10 Trackers at a time!

  8. Choose App and bootloader as the Update Strategy and choose the transfer anchor close to you

    Bildschirmfoto_2024-01-26_um_09_47_01.png

  9. Unplug and replug the charging station

    Note

    This procedure will force all trackers within the charging station to bootloader mode ready for the firmware upgrade

  10. All Trackers within the charging station will show up in the waiting zone

    Bildschirmfoto_2024-01-26_um_09_47_39.png

  11. Stop Broadcasting --> Update all sensors in Default Zone

    Note

    This procedure will take approx. 5 min per tracker

  12. All trackers now show up within the zactrack APP

    Note

    All trackers will flash blue after a successful upgrade of the server, the anchors and the trackers!

  13. If some trackers didn't finish the Upgrade please redo Step 7 to Step 10

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